30 years of Loan Market: Celebrating the past, creating the future at Scale Up

• Grow their businesses
• Save them time
• Keep them safe
• Diversify their business
• Help them find and keep clients

The company will also unveil its tech roadmap for the next 12 months, including three new powerful, connected efficiency tools in its proprietary business platform, MyCRM, which are designed to power their productivity and workflows. The hotly-anticipated features follow-on from other recent MyCRM additions, including the customer-focused SmartData tool and time-saving integration with Quickli. 

As part of the program, LMG Executive Chairman Sam White will reflect on the last three decades of Loan Market. 

The broker landscape has changed significantly over that time with Loan Market central to the industry’s evolution: starting out relying on paper applications and manual calculations and introducing lower-profile lenders to borrowers; the uncertain future for non-bank lenders against the backdrop of the GFC, when brokers accounted for 30% of the market; resilience and advocating for brokers in response to the Hayne Royal Commission; and the further adaptation and digitisation of tools and platforms for brokers during Covid and beyond.  

Andrew Thompson, National Director of Loan Market and LMG Partner, said the Scale Up conference reflects the diverse and forward-thinking nature of the event program. 

“Scale Up showcases the wide range of areas in which Loan Market and LMG have been committed to pushing the boundaries and setting new standards in the industry,” he said.  

“We look forward to sharing these insights and tools with our brokers, helping them to continue excelling and growing their businesses. 

“Scale Up highlights our ongoing support and dedication to their success.”

Mr Thompson highlighted that customer experience was central to Loan Market’s mission, reflected in the brokerage's industry-leading Net Promoter Score of +98. 

With over 20 sessions from brokers to choose from, international and national keynote speakers include:

• Grant Hackett OAM, who will discuss resilience and leadership
• Ben Crowe, a corporate culture specialist, sharing insights on maximising staff potential
• Glen Riddell, a global futurist, discussing the importance of digital transformation and data use for enhancing customer experience