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What it means to be a
Loan Market broker
Loan Market is more than a brokerage with family values
—it’s the home of brokers and business owners who consider themselves a family.
For more than 30 years, Loan Market has proudly supported lending professionals to become better brokers and grow better businesses. It’s a brokerage where you’ll find brokers who are hungry, humble and eager to help each other succeed.
You’re only as good as the people you surround yourself with.
Loan Market brokers are some of the most productive in the industry, supporting up to 86% more clients than the MFAA national average while maintaining a customer satisfaction (net promoter) score of +98. The concept of ‘success breeds success’ and leaning on one another for support is not just an idealogy, it’s deeply ingrained - this family of business owners collaborate and celebrate their growth milestones together.
Go beyond your goals
The feeling of achieving a goal is best shared, and benchmarking is essential for continuous improvement.
Loan Market brokers have the systems and data they need to measure their performance against both industry standards and their peers. They collaborate, identify areas for growth and stay ahead of the competition.
Loan Market’s Reward and Recognition program celebrates success on both individual and business levels. Reaching a status means more than ego. It signifies excellence in broking. Go from good to great, unlocking more tools and support for your business and professional development, like the Elevate program.
Learn together, grow together and celebrate together with all roads leading to the industry’s largest annual conference, Scale Up and the Loan Market International Awards.
No matter how lofty the goal, Loan Market backs the growth and individuality of every broker.
Free from lock-in contracts or handcuff agreements, brokers can leave at any time - but they don’t.
They stay because of the supportive culture and community of brokers and staff, and the freedom and flexibility to run their business the way they want to run it.
Frequently Asked Questions
Categories
Isn't Loan Market just like any other large brokerage?
Loan Market brokers write more loans per year than the average Australian broker and record a client NPS score of +98.
And here’s why:
1. They leverage technology to deliver a superior customer experience at every touchpoint - digital and in-person, evidenced by a net promoter score of +98.
2. Loan Market brokers leverage a proven broker business operating system to build smarter businesses and write more loans.
3. Loan Market brokers get more digital leads on average (than independently branded brokers) by leveraging the power of the collective brand - utilising cutting-edge marketing strategies, expertise and an unrivalled referral network.
4. Loan Market's exclusive partnership with Ray White enables brokers to integrate a Ray White referral partnership into their business from the get-go.
Does a franchise brand like Loan Market restrict broker autonomy?
Brokers worry that joining a franchise brokerage might restrict their business autonomy.
But not all franchise models are the same.
Loan Market is unique. Unlike other franchise brokerages, Loan Market gives you the freedom and flexibility to run your broking business the way you want to run it – there are no strict constraints here.
Does joining Loan Market mean I lose my own brand identity?
Loan Market provides the opportunity for business owners to trade under a unique business name whilst leveraging the power of national brand.
And at Loan Market, we give brokers the freedom and flexibility to run your broking business the way you want to run it.
Aren't all franchise brokerages all the same?
This could not be further from the truth.
Loan Market allows you to leverage our trusted Loan Market consumer brand along with high-touch ‘done-for-you’ marketing support, but without the constraints that often come with a franchise model.
We give you the freedom and flexibility to run your business the way you want to run it. We don't restrict you with handcuff agreements or lock-in contracts - you can choose to leave at any time without penalty.
As a result, Loan Market brokers are most productive brokers in the industry, settling 66% more than the industry average.
Is Loan Market only for inexperienced brokers?
Many of Australia’s most successful brokers are Loan Market brokers.
In fact in 2023, eight of the 2023 Top 100 brokers were Loan Market branded brokers, making Loan Market the leading brokerage on the list.
Is the Loan Market franchise agreement expensive?
Grant Rheuben, 2022 Broker of the Year, reflects on his 18 year relationship with Loan Market explaining “it’s not what you pay, it’s what you make."
Loan Market brokers are the most productive in the industry and settle 66% more loans per year than the industry average.
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