Educating, assisting and inspiring customers. How Brenden Lowbridge brought his vision to life by scaling his business.

Solution

LMG’s well-integrated MyCRM platform revolutionised the application process, notably halving the time spent on document collection alone, streamlining the process for Brenden and his team and freeing him up to focus on other matters.

Growing together

He then sought out talented individuals and cultivated a culture of continuous learning. He empowered his team members to take ownership of their roles, learn from each other, and utilise LMG training such as daily Thrive sessions and professional development programs to foster their professional growth.

In addition to taking the time to build a solid team, Brenden emphasised the importance of client education and engagement. Streamlining his operations and scaling his team allowed Brenden to focus on organising events and workshops to provide clients valuable insights into the mortgage market and financial planning. These initiatives strengthened the client-broker relationship and positioned Money Links as a trusted authority in the industry.

Building a network

Brenden also identified the alignment of values between his business and LMG regarding ongoing education, and evolution. As an active member of the Young Business Owners community, Brenden leveraged this network and LMG training to refine his offerings and enhance the value-added services for his clients.