Loan Market is proud to have partnered with our broker businesses across Australia for another year of innovation and growth.
We’ve welcomed scores of new, talented business owners to Loan Market (with their own brand or taking full advantage of ours) who want the tools and culture to scale-up their operations and meet their full potential.
We’ve celebrated many milestones in 2022. Just some of our achievements include:
- The home of the most productive brokers – Average broker settlements increased 51% over the last Financial Year. By harnessing technology built just for brokers and optimising efficiencies via Kaizen coaching, our businesses are writing and settling more loans than ever.
- 12,000 new five-star Google Reviews – Our automated customer tool, Reviewr, generated customer feedback so brokers could stay focused on seeing new clients instead of chasing online reviews. Reviewr is boosting the online visibility of brokers, rocketing them to the top of Google searches and building up all-important social proof which gives customers the confidence to choose them as their broker.
- Average Net Promoter Score of +97 – The combination of our CX–focused operational playbook, the Loan Market Blueprint, digital tools and innovative training has produced the industry’s most satisfied customers. Loan Market and BYOB clients are more likely to recommend their broker to friends, relatives and colleagues than any other aggregator.
- A new BrokerForce offering – We’ve expanded our ‘in-sourced’ data validation and processing team to 150 specialists on the back of efficiencies generated by the Loan Market unit. BrokerForce has won back businesses an average of 15 hours per week in administrative time.
- Brokerversity welcomes its inaugural cohort – Loan Market launched its game-changing education and learning offering, Brokerversity. The online campus provides support staff (including new-to-industry) with everything they need to know to make a difference in a brokerage from day one. It also matches graduates with businesses in scale-up mode, solving the longstanding issue of finding talent trained in the Loan Market Blueprint.
- Four hundred hours of broker advertisements / tens of millions of impressions - Our industry-leading marketing team has partnered with our brokers to deliver online engagement that really cuts through, helping Loan Market increase its market share by half a percent in 12 months.
If you want to grow your business quickly, safely and efficiently in 2023, why not get in touch with the team behind Australia’s most awarded aggregator* of the last 12 months?
At Loan Market, better begins here.
*#1 Top 25 Brokerages 2022, 5 Star Mortgage Innovator, Major Aggregator of the Year (Australian Broking Awards), Major Aggregator of the Year - Over 500 brokers (Australian Mortgage Awards), Overall Winner Brokers on Aggregators